Shipping & Returns

 Shipping Policy:

At ParKin Accessories, we pride ourselves on providing a comprehensive range of specialized non-NAGS windows and related accessories tailored to diverse customer needs. Our extensive product offerings ensure you find the perfect solution for your requirements.

1. Processing Time:
– Orders are processed as received during normal business hours. Processing time may vary during peak seasons or due to high demand. Please contact our team for current processing timelines as our vast array of products require different shipping procedures.

2. Shipping Methods:
– Shipping is immediate for in-stock items.

3. Shipping Destinations:
– We ship to locations within United States, and Canada. For other international shipping inquiries, please contact us directly.

4. Shipping Delays:
– While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, carrier delays, or other factors beyond our control may cause shipping delays. We appreciate your understanding and patience. Tracking numbers can be provided upon request.

5. Receiving your Item(s):
Please inspect your items before signing for or accepting your items, especially glass items. If you accept a shipment only to find an issue afterwards, we cannot assist in the return of your product. Please examine the part you have received before accepting and signing. That way we can show it was damaged in transit and not while in your possession. If you have any questions about this process please contact us and our representatives will be happy to assist you.

Returns Policy:

Your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

1. Eligibility:
– To be eligible for a return, broken items must be refused upon delivery. Inspect your items before accepting or singing for them. Refusal of damaged items allows for claims to be filed and a replacement to be sent as soon as possible.

2. Return Process:
– To initiate a return of non-glass or other items, please contact our customer service team at ParKin Accessories. Provide your order number, the item(s) you wish to return, and the reason for the return. Our team will guide you through the return process and provide further instructions.

3. Return Shipping:
– Customers are responsible for return shipping costs. We recommend using a track-able shipping method to ensure your return reaches us safely.

4. Refunds:
– Once we receive and inspect your return, we will credit your account for future purchases after a 25% restock fee is applied. If applicable, refunds will be issued to the original payment method once requested and approved. Please note that original shipping charges are non-refundable.

5. Exchanges:
– If you need to exchange an item, please contact our customer service team for assistance. We will guide you through the exchange process and ensure you receive the correct item.

6. Special Orders:
Special orders and custom items are not eligible for refunds as they are made for order. If a special order item is broken upon receiving, refuse the delivery and contact us to begin a claim and the replacement process.

Contact Us:

For any questions or further assistance regarding shipping and returns, please do not hesitate to contact us:

– Email:[email protected]
– Phone: 1-800-637-8938

Our customer service team is here to assist you and ensure a smooth and satisfactory experience. Thank you for choosing ParKin Accessories!